by | Jul 9, 2026
Most talented designers aren’t losing business because their work isn’t good enough, they’re losing it because their pricing doesn’t match the quality they deliver. The result: underpriced projects, stalled proposals, and revenue that never catches up to the caliber...
by | Jul 9, 2026
Buyer search behavior is changing as homeowners and trade professionals use Google, AI-generated search results, social platforms, reviews, and ChatGPT-style tools to research products, services, and providers. This session will help kitchen and bath businesses...
by | Jul 9, 2026
Today’s homeowners are conducting an invisible interview before they ever pick up the phone, fill out a web form, or schedule a consultation. They are researching your business, evaluating your credibility, and forming opinions before making first contact. In...
by | Jul 9, 2026
Though many clients begin with a kitchen or bathroom remodel in mind, project scopes seldom end there. In this session, we explore the interconnected nature of the modern home and why today’s professionals need to provide whole-home solutions rather than...
by | Jun 9, 2026
We’ve all had our share of clients we love and those that challenge us. There are the ones we want to hang out with after a project is completed, and the ones that make us shake our heads. In this workshop, we’ll identify various client personalities that...
by | Jun 9, 2026
Money conversations shouldn’t be awkward, and getting paid shouldn’t be harder than doing the actual work. Yet in many firms, chasing invoices, absorbing unpaid hours, and having retroactive fee discussions are still commonplace. This workshop takes attendees inside a...
by | Jun 9, 2026
This presentation teaches design professionals how to confidently manage client relationships using clearly defined contracts and boundary-setting strategies. Attendees will learn how to reduce project friction, eliminate scope creep, and avoid profit loss by...
by | Jun 9, 2026
What sets successful design firms apart? It’s not luck—it’s the non-negotiable actions and decisions they make every day. In this fast-paced session, LuAnn Nigara shares the 10 non-negotiables she’s uncovered through 1,400+ interviews with the most profitable and...
by | Jun 9, 2026
Whether you’re just starting out or are a seasoned professional, success in the kitchen and bath industry depends on the strength of your team. In this session, “Perfect Partners” explores how to build a trusted team of co-workers, designers,...
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