FAQs

Attendee

Where is the next Kitchen & Bath Industry Show?

The Kitchen & Bath Industry Show will take place in Las Vegas, Nevada at the Las Vegas Convention Center, January 31 – February 2, 2023.

What are the Kitchen & Bath Industry Show Expo Floor hours?

Tuesday, January 31: 9:00 a.m. – 5:00 p.m.
Wednesday, February 1: 9:00 a.m. – 5:00 p.m.
Thursday, February 2: 9:00 a.m. – 5:00 p.m.

What are the Kitchen & Bath Industry Show Conference Program hours?

Coming Soon!

How much does it cost to attend Kitchen & Bath Industry Show?

For pricing information to attend the Kitchen & Bath Industry Show, please click here.

How do I register?

Registration is now open! Register today.

If I need to cancel my registration, will I receive a refund?

Registration for KBIS 2023 is non-refundable. This includes Expo Only passes, Conference passes and Special Events. However, registrants unable to attend may send a substitute by bringing the registrant’s confirmation letter to the onsite Registration counters at the Las Vegas Convention Center to receive a badge for admission.

What are the on-site registration hours?

Registration hours:
Saturday, January  28: 1:00 p.m. – 5:00 p.m.
Sunday, January 29: 8:00 a.m. – 5:00 p.m.
Monday, January 30: 7:00 a.m. – 7:30 p.m.
Tuesday, January 31: 7:00 a.m. – 5:00 p.m.
Wednesday, February 1: 7:30 a.m. – 5:00 p.m.
Thursday, February 2: 7:30 a.m. – 5:00 p.m.

Registration counter locations:
West Building, Level 1, West Reg B
South Building, Level 2, Room S220

Can I register on-site?

Yes, please visit the Registration counters marked “Not Registered? Sign Up Here.”

Registration hours:
Saturday, February 5: 1:00 p.m. – 5:00 p.m.
Sunday, February 6: 8:00 a.m. – 5:00 p.m.
Monday, February 7: 7:00 a.m. – 7:30 p.m.
Tuesday, February 8: 7:00 a.m. – 5:00 p.m.
Wednesday, February 9: 7:30 a.m. – 5:00 p.m.
Thursday, February 10: 7:30 a.m. – 5:00 p.m.

Registration counter locations:
West Building, Level 1, West Reg B
South Building, Level 2, Room S220

When will I receive my badge?

Badges will be mailed in the United States. If you register by December 16, 2023 you will receive your badge in the mail. We will not mail international badges. All international registrants can pick up their badges at the registration counters onsite.

Who attends the Kitchen & Bath Industry Show?

The Kitchen & Bath Industry Show is open to industry professionals only. Learn more here.

Can I bring my child to the show?

Yes. Children under 18 must be accompanied and supervised at all times while on the exhibit floor. Registration for children is complimentary and must be done on-site. All children except infants in backpacks or slings must be registered and badged to be admitted to the exhibit areas. Strollers for children are permitted in the exhibit areas during published show hours. Attendees assume all risks associated with the use of strollers on the show floor, including but not limited to personal injury or property damage.

Can I take photographs during the show?

Show Management is respectful of the time and resources utilized by each exhibitor and speaker in the research and development of new and exciting products for the kitchen and bath marketplace. In an effort to protect our exhibitors and speakers, unauthorized photography or video recording is not allowed on the Expo Floor or in Conference Session rooms at the Kitchen & Bath Industry Show without first obtaining permission from the exhibitor or speaker. Violators will be ejected from the show and could be denied entry to future KBIS events and/or be prosecuted.

How do I get an International Visa letter of invitation?

During the registration process, if a country outside of the United States is selected, you will have the option of requesting an invitation letter to be emailed to you.

How can I make hotel arrangements?

Hotel reservations can be made online through the Hotel Reservations page. onPeak is the official housing agent for the Kitchen & Bath Industry Show.

Is parking available at the Las Vegas Convention Center?

Click here for parking information at the Orange County Convention Center.

Are wheelchair and/or scooter rentals available at the Las Vegas Convention Center?

Scooter and wheelchair rental services are provided by Scootaround. Through the onsite rental location, guests can rent mobility scooters, wheelchairs and oxygen equipment for events held at the convention center.

Please note: Advance reservations are encouraged for a scooter or wheelchair rental by visiting the Scootaround website. Please call 1-888-441-7575 for more information.Pick-up and drop-off locations for scooters and wheelchairs are located at the FedEx Office Business Centers in the respective concourses.

Is shuttle service available between my hotel and the Las Vegas Convention Center?

Shuttle and transportation information can be found on the Travel page of our website.

Will food be available during the show?

More information coming soon.

What activities are available to Las Vegas visitors?

Check out all the great things Las Vegas has to offer!

Where and when are future KBIS shows?

KBIS 2024 will be at the Las Vegas Convention Center in Las Vegas, NV, once again co-locating with the International Builders’ Show.  Dates Coming Soon.

Exhibitor

Not an exhibitor? How do I reserve a booth?

Please visit the Exhibit/Inquire page or contact your account executive for more information.

When can we move in to our booth?

Exhibitor Move-in days are January 24-30. Exhibitors have 24 hour access but their freight must arrive based on their specific target date and time on the Targeted Freight Move-In Floor Plans. 

North Hall Target Move In Dates

West Hall Target Move In Dates

If you are shipping to Freeman’s Advance Warehouse, your shipment will be delivered to your booth on your targeted date by the time indicated.

If you are shipping direct to the Las Vegas Convention Center or delivering your freight personally, your shipment should arrive on your targeted date after the time indicated.

To help assist with the acceptance and delivery of your shipment, please use the correct color label based on the hall your booth is located in as indicated in the KBIS 2023 Exhibitor Services Kit for ALL advance warehouse and show site deliveries. The KBIS 2023 Exhibitor Services Kit can be downloaded in the Exhibitor Service Center beginning September 1.

* Due to the constraints of move-in, show management and Freeman may not be able to accommodate any targeted freight move-in day change requests.

** To allow sufficient time to complete the laying of the aisle carpet and overall cleaning of the exhibit hall for show opening, all crates and skids must be tagged and removed from the exhibit floor by 3:00PM on Monday, January 30.

All exhibits must be fully installed by 5:00 PM on Monday, January 30. Work can continue but must be confined within your booth space.

Will late access to the exhibit hall be allowed?

Exhibitors will be granted 24-hour access to the exhibit hall during move-in, show days, and move-out. To gain entry to the exhibit hall prior to onsite registration opening, exhibitors may use their badge if received in the mail or pickup the daily wristband.

The exhibitor service desk will be in operation during the hours of 8:00 AM – 5:00 PM on all exhibitor move-in, show, and exhibitor move-out days. Some services may not be available outside of these hours.

EAC’s wearing the appropriate daily wristband will be granted 24-hour access to the exhibit hall during all exhibitor move-in and move-out days.

 

Does KBIS have a “clean floor policy”? When do my crates and skids need to be clear from the show floor?

In an effort to ensure a successful show opening for KBIS 2023, we are enforcing a Clean Floor Policy.

  • All cutting/sawing equipment must have dust collection bag attachments or have containers for collection while cutting is performed. Performing this activity outside of the contracted booth space may result in cleaning fees charged to the exhibiting company.
  • All empty crates and skids must be labeled for empty storage or for trash and removed from the facility by 3:00 PM on Monday, January 30.
  • All exhibits must be fully installed by 5:00 PM on Monday, January 30.
  • All ladders and large booth construction equipment must be removed from the exhibit hall by 7:00 AM on Tuesday, January 31.

Following this Clean Floor Policy schedule will allow Freeman sufficient time to complete the laying of the aisle carpet and the overall cleaning of the exhibit hall, as well as provide exhibitors the space to complete their booth set up by keeping aisles clear.

There will be no exceptions to this policy. Crates without empty or accessible storage stickers will be tagged by the area floor managers or Freeman and removed from the exhibit hall – whether full or empty. Exhibitors may request product to be returned to their booth at the exhibitor’s expense. Depending on where the crates are located, it may not be possible to access the crates prior to move-out.

What are the Kitchen & Bath Industry Show expo floor hours?

Tuesday, January  31: 9:00 a.m. – 5:00 p.m.
Wednesday, February 1: 9:00 a.m. – 5:00 p.m.
Thursday, February 2: 9:00 a.m. – 5:00 p.m.

When can we break down our booth?

Exhibitors may begin dismantling their displays immediately after the show closes at 5:00 PM on Thursday, February 2.

The return of empty containers will begin immediately after the aisle carpet and display vehicles are removed from the exhibit hall. To expedite the return of empty containers, all aisles are to be kept entirely clear of exhibit material so that all aisle carpet may be removed.

In agreement with the Exposition Terms and Conditions, exhibitors may not dismantle or remove any portion of their exhibit prior to the 5:00 PM closing time on Thursday, February 2. This rule will be strictly enforced and failure to follow this rule may result in monetary penalties or loss of priority points.

In order to assure all exhibitors of an expedient move-out, complete cooperation is required between exhibitors and Freeman. All vehicular movement at the Orange County Convention Center loading docks must be coordinated and approved by Freeman in advance.

The posted move-out schedule and hours of operation for the exhibitor service desk are as follows:

Thursday, February 2, 2023 5:00 PM – 10:00 PM
Friday, February 3, 2023 8:00 AM –11:59 PM
Saturday, February 4, 2023 8:00 AM – 11:59PM
Sunday, February 5, 2023 8:00 AM – 12:00 PM

Exhibitors will be granted 24-hour access to the exhibit hall during move-out provided they have an exhibitor badge. EAC’s wearing the appropriate daily wristband will be granted 24-hour access to the exhibit hall during all exhibitor move-out days starting at 5:00 PM on Thursday, February 2.

Where do I ship my booth materials?

The location to which you ship your materials depends on the time frame in which you ship your materials, the type of shipment being sent, and whether you are shipping to Freeman’s advance warehouse or directly to the Las Vegas Convention Center.

To help assist with the acceptance and delivery of your shipment, please use the correct color label based on the hall your booth is located in as indicated in the KBIS 2023 Exhibitor Services Kit for ALL advance warehouse and show site deliveries. The KBIS 2023 Exhibitor Services Kit can be downloaded in the Exhibitor Service Center beginning September 1.

Freeman will accept crated, boxed, or skidded materials at their warehouse beginning Wednesday, December 28, 2022 at the below address. Material arriving after Friday, January 20, 2023 will be received at the warehouse with an additional after deadline charge. Please note that the Freeman warehouse does not accept uncrated freight (loose, pad-wrapped material, and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds, or a single piece of freight beyond the dimensions of 108 inches high x 93 inches wide.

The advance shipment address is:

Exhibiting Company Name
Booth No.
KBIS 2023
c/o Freeman
6675 W Sunset Rd
Las Vegas, NV 89118

The alternative method is to ship directly to show site with your shipment arriving on your scheduled targeted freight move-in day. Freeman will receive shipments at the facility on target dates and certified weight tickets must accompany all shipments. Color-coded targeted freight move-in floor plans for both North and West Halls will be available in August.

The show site shipping address is:

Exhibiting Company Name
Booth No.
KBIS 2023
Las Vegas Convention Center
c/o Freeman
3150 Paradise Rd
Las Vegas, NV 89109

Show site deliveries for KBIS will be marshaled and a marshaling yard map will included in the KBIS 2023 Exhibitor Services Kit. Drivers must check in at the marshaling yard no later than 2:30 PM on your targeted move-in day in order to be off-loaded on the same day. Show site deliveries do not have a guaranteed time and are handled on an “as checked in and received” basis.

 

What is the Marshaling Yard and why do I have to go there?

All delivering carriers must check in at the Freeman Marshaling Yard prior to delivering to the Las Vegas Convention Center. The Freeman Marshaling Yard is located at 6555 West Serene Avenue, Las Vegas, NV 89139.

Please review the marshalling yard map for directions and the driver check-in requirements for inbound shipments.

If required, provide your carrier with this phone number: (888) 508-5054.

 

 

Can I use my own dolly/hand truck and move my stuff in to my booth?

Full-time exhibitor personnel may carry materials in and out of the Las Vegas Convention Center by hand or with the use of an exhibitor-owned, non-motorized two-wheeled hand cart. This does NOT include pallet jacks or motorized equipment of any type. If needed, cart service and/or empty storage and return will be provided by Freeman at the prevailing rates.

Can I set up my own booth?

Exhibitors are allowed to set-up and dismantle your own booth provided the staff utilized is employed full-time by the exhibiting company.

If you are using an Exhibitor Appointed Contractor (EAC), please complete the online EAC Notification Form & Insurance Submission. for each EAC. The EAC’s certificate of insurance must also be submitted as an attachment when submitting this form

If you have any questions about EAC requirements, please contact Déja Yuan, Operations Coordinator, at 770-291-5546 or deja.yuan@emeraldxcom.

Where can I find the Kitchen & Bath Industry Show Exhibitor Service Manual?

The KBIS 2023 Exhibitor Services Kit will be available on September 1 through the Exhibitor Service Center page of the KBIS website.

How do I order items for my booth (i.e., carpet, electrical, furniture)?

Orders can be placed through the KBIS 2023 Exhibitor Services Kit when it becomes available on September 1 through the 

 

What equipment and services are included with my booth?

Linear, Corner and Perimeter booths
• 8’ high pipe and drape back wall.
• 3’ high pipe and drape side rails.
• 7” x 44” booth identification sign with the company name and booth number.

Split Island, Peninsula and End-Cap booths
• 8’ high pipe and drape back wall.
• 7” x 44” booth identification sign with the company name and booth number.

Island booths
• Island booths do not come with back drapes or ID signs. If desired, they may be ordered from Freeman.

All other equipment and services are the responsibility of the exhibitor and can be ordered using the KBIS 2023 Exhibitor Services Kit when it becomes available on September 1 through the 

Please note that KBIS is a No Concrete Show and all booths must order or supply their own carpet or flooring within their purchased booth space.

Can I have a hanging sign over my booth?

Only exhibitors in island, split island, and peninsula booths that are 400 square feet or larger may have a hanging sign over their booth. End-cap and linear booths do not qualify for hanging signs and graphics, regardless of size. For more information on the regulations pertaining to hanging signs, please refer to the Hanging Signs & Airborne Objects section in the KBIS 2023.

Exhibitor Services Kit when it becomes available on September 1 through the Exhibitor Service Center page of the KBIS website.

If your hanging sign does not comply with the Hanging Signs & Airborne Objects regulations, you may submit for a variance approval from KBIS Show Management using the Booth and Hanging Sign Variance Request Form. If your hanging sign complies with the KBIS Hanging Signs & Airborne Objects regulations, a waiver submission is not required.

The Freeman is the exclusive provider of aerial rigging services for KBIS at the Las Vegas Convention Center. Rigging orders can be placed through Freeman using the order form found in the KBIS 2023 Exhibitor Services Kit when it becomes available on September 1 through the Exhibitor Service Center page of the KBIS website.

Freeman Customer Service can be contacted for any rigging questions using your preferred method of contact as found on Freeman’s Contact Us section of their FAQ page.

All hanging signs should be shipped separately to the Freeman Advance Warehouse using the appropriate Hanging Sign Shipping Labels found in the KBIS 2023 Exhibitor Services Kit when it becomes available on September 1 through the Exhibitor Service Center page of the KBIS website.

How do I find out if my booth meets all regulations?

Exhibitors should reference the Booth Regulations: Construction/Design section for the type of booth space leased in the KBIS 2023 Exhibitor Services Kit when it becomes available on September 1 through the Exhibitor Service Center page of the KBIS website. If your booth qualifies for a hanging sign, you can also review the Hanging Signs & Airborne Objects guidelines in this section.

If your booth or hanging sign do not comply with the KBIS regulations, you may submit for a variance approval from KBIS Show Management using the Booth and Hanging Sign Variance Request Form. If your booth and/or hanging sign comply with the KBIS regulations, a waiver submission is not required.

 

 

What insurance coverage do I need and who should be listed as additional insured?

If exhibitors wish to use an Exhibitor Appointed Contractor (EAC), the following rules and regulations must be adhered to by the exhibitor and the EAC. These rules will be strictly enforced. Completion of the required EAC Notification Form & Insurance Submission qualifies as acceptance that the EAC will abide by all rules and regulations, especially those as contained herein for EAC.

The EAC/I&D contractor must be licensed, insured, and authorized to work in the Las Vegas Convention Center. Contractors must adhere to all rules and regulations of KBIS, Freeman, the Las Vegas Convention & Visitors Authority, and the local labor unions. This includes keeping “no freight aisles” clear, adhering to the Clean Floor Policy, not dismantling any portion of the booth before show close, and being properly badged.

All contracted personnel must pick up the daily EAC wristband from a designated EAC Check-In area before admission to the exhibit floor. Personnel must have proof of company affiliation and a photo I.D. It is the exhibitor’s responsibility to make sure that all independent contractors are properly identified before being granted access to the exhibit halls.

The EAC shall refrain from placing an undue burden on the official service contractors by interfering, in any way, with the official contractor’s work. If the EAC, in any way, disrupts the orderly conduct of business by any of the official contractors or impairs the smooth installation and dismantling of the event, the EAC will immediately cease such disruption or be removed from the event site. Show Management will have the final decision in such instances.

The EAC will not solicit business at the event.

The EAC’s certificate of insurance must be submitted to Show Management when the EAC Notification Form & Insurance Submission online form is completed and submitted. Certificates received through mail, e-mail, fax, or any other means will not be accepted. EAC certificates of insurance must have the coverage and terms as noted in the EAC Notification Form & Insurance Submission online form to be accepted. Failure to submit a certificate of insurance or not provide the required coverage or terms will delay the booth setup until an acceptable certificate of insurance is provided to KBIS Show Management.

 

 

 

How do I find out my booth number and/or where I am located on the show floor?

Your booth number can be found by logging in to your KBIS Exhibitor Console using the following steps:

  1. Login in to your KBIS Exhibitor Console.
  2. Scroll down and find the Invoices and Logistics section.
  3. Under this section, click on the link for Important Exhibitor Forms.
  4. Click on the link for the online form you need to complete and submit.
How do I register my exhibitor booth personnel?

Booth personnel may be registered online by going to the KBIS Exhibitor Console. Badges will be mailed to the main contact for all staff registered before January 4, 2022. Badges are only mailed to companies within the United States. Staff registered after January 4, 2021 and international exhibitors will need to pick up their badges at registration onsite.

Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.

What are the on-site registration hours?

Registration hours:
Saturday, January 28 –  1:00 p.m. – 5:00 p.m.
Sunday, January 29 –  8:00 a.m. – 5:00 p.m.
Monday, January 30 –  7:00 a.m. – 7:30 p.m.
Tuesday, January 31 –  7:00 a.m. – 5:00 p.m.
Wednesday, February 1 –  7:30 a.m. – 5:00 p.m.
Thursday, February 2 –  7:30 a.m. – 5:00 p.m.

Registration counters:
Location Coming Soon

When will I receive my badge?

Check back for badge details.

How many exhibitor badges do I get for my company?

Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Each exhibitor also receives 4 free 3-day Voices from the Industry badges for anyone on your team. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.

How do I get an International Visa letter of invitation?

Once your company has paid in full for the exhibit space, you may register your staff. During the registration process, if a country outside of the United States is selected, you will have the option of requesting an invitation letter to be emailed to you.

What is a Show Directory listing and how do I make sure my company is listed properly?

A Show Directory listing is the contact information and product categories that will be published both on the KBIS website and in the printed Show Directory. It is a key tool in providing information about your company to attendees before, during and after the show.

Your company information can be updated by logging in to your KBIS Exhibitor Console. The final deadline for entering and/or updating your information to be included in the printed Show Directory is December 2022.

What other opportunities are available for promoting my company?

Our goal at the Kitchen & Bath Industry Show is to find the best ways to put exhibitors in touch with their audience and to help you make sales. That’s was the objective in mind when we developed several sponsorship and promotional opportunities that will enhance your presence at the show. To learn more, please go to the Advertising and Sponsorship page of the KBIS website or contact your sales account executive.

Can I reserve a private meeting room at the Las Vegas Convention Center or one of the hotels in the KBIS hotel block?

To reserve a meeting room at the Las Vegas Convention Center, please contact your KBIS sales account executive. Meeting rooms are limited and available on a first-come, first-served basis.

To reserve a meeting room at one of the hotels in the KBIS hotel block, please start by reaching out to the desired hotel. The hotel will then contact KBIS Show Management for approval. Please note that only companies exhibiting at KBIS 2023 are eligible to reserve a hotel meeting room and activity cannot overlap with show hours on January 31-February 2.

Can I get an attendee list?

For privacy purposes, attendee lists are only available through a third-party target email marketing program. To learn more, please contact your sales account executive.

Can I provide samples of food and/or beverages in my booth?

Centerplate is the exclusive food and beverage provider for the Las Vegas Convention Center. For questions regarding food and/or beverage sampling, please e-mail Centerplate at exhibitorcateringlvcc@centerplate.com.

How can I make hotel arrangements?

Hotel reservations can be made online through the Hotel Reservations page of the KBIS website beginning on September 1. onPeak is the official housing agent for KBIS.

 

Is shuttle service available between my hotel and the Las Vegas Convention Center?

Shuttle schedule coming soon!

How do I get to the Las Vegas Convention Center if I am driving?

Click here for driving directions to the Las Vegas Convention Center.

 

 

 

Is parking available at the Las Vegas Convention Center?

Click here for parking information at the Orange County Convention Center.

How can I reach NKBA? How can I become an NKBA member?

View contact information for the NKBA. The number for the NKBA is 800-843-6522. Learn more about joining the NKBA.

Will food be available during the show?

Centerplate at the Las Vegas Convention Center offers a variety of retail concepts that will be available during KBIS.

 

Are wheelchair and/or scooter rentals available at the Las Vegas Convention Center?

The Las Vegas Convention and Visitors Authority has, and will continue, to provide facilities which are accessible to disabled visitors.

An ADA Accessibility Map of the Las Vegas Convention Center is available for download.

Parking spaces for the disabled for both regular vehicles and vans are available at our facilities for properly identified vehicles.

Requests for wheelchair and scooter rentals for use during shows at the Las Vegas Convention Center can be made through the FedEx Office located in the Grand Lobby (Central Hall) and the South Hall Lobby. Please contact the FedEx Office at 1-888-441-7575 for more information.

TDDs (Telecommunications Device for the Deaf) are permanently installed at various locations throughout the facilities. Directional signs are posted at every bank of pay phones or, see the Accessibility Map of each facility for their location.

Where and when are future KBIS shows?

KBIS 2024 will be held at the Las Vegas Convention Center in Las Vegas, NV, once again co-locating with the International Builders’ Show.  (Show dates coming soon)

Who are the KBIS approved vendors?

The list of approved KBIS vendors can be found in the KBIS 2022 Exhibitor Services Kit that will be available in summer/fall 2021 through the Exhibitor Service Center page of the KBIS website.

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