Why Can’t My Clients Make A Decision?
Your client said they loved the design presentation… so why did they change their mind two days later?
Another wasted weeks comparing nearly identical options while completely ignoring your guidance.
A third hired you for your expertise, but insists on asking six friends what they think before making a final decision.
If you’ve got indecisive clients, this is the session for you!
In this engaging and practical session, Rebecca West shares what she learned after helping thousands of homeowners navigate important design decisions. Through relatable stories, real-world examples, and insights from psychology, attendees will discover the five most common obstacles that prevent clients from moving forward and learn why decision-making challenges are rooted in perfectly normal human behavior.
Most importantly, participants will learn how to shift from simply presenting options to becoming a more effective guide through the decision-making process.
Attendees will leave with a deeper understanding of why clients get stuck, practical tools for reducing decision fatigue and second-guessing, and strategies for creating smoother projects, stronger client relationships, and better outcomes for everyone involved.
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