randy-krebs
Randy KrebsOwner Cascadia Pacific Marketing

Randy Krebs is the owner of Cascadia Pacific Marketing, a manufacturer’s rep agency primarily servicing the cabinet sector, and has been a leader and manager in the dealer, distributor and manufacturer segments for over 40 years concentrating on the sales and customer service roles. He has been a featured national conference speaker for NKBA’s Kitchen & Bath Industry Show (KBIS) and in 1990 was awarded NKBA Manufacturer Member of the Year.
Randy has been an active NKBA volunteer leader since 1989, serving multiple chapter and national volunteer positions including Board of Directors, standing committees and task forces and President for both Northwest States and Columbia River Chapters. Over the years, Randy has served in many other organizations such as Chairman for Evergreen Building Products Association, an export building materials non-profit. NARI, Building Industry of Washington Scholarship Committee and World Vision’s Crystal Vision award as chair for 2021 and 2022.

6.19 Levels of Customer Service