Exhibitor FAQs
Exhibitor FAQs
Not an exhibitor? How do I reserve a booth?
Please visit the Exhibit/Inquire page or contact your account executive for more information.
When can we move in to our booth?
Please review to the Exhibitor Service Manual for all move-in information. Click here to be directed now.
Will late access to the exhibit hall be allowed?
Exhibitors are allowed 24-hour access to the exhibit hall during move-in days, show days, and move-out days. Please note that the exhibitor service desk will only be in operation from 8:00am-5:00pm on exhibitor move-in, show, and exhibitor move-out days, February 20 – March 3.
Does KBIS have a “clean floor policy”? When do my crates and skids need to be clear from the show floor?
In an effort to ensure a successful show opening for KBIS 2024, we are enforcing a Clean Floor Policy.
- All cutting/sawing equipment must have dust collection bag attachments or have containers for collection while cutting is performed. Performing this activity outside of the contracted booth space may result in cleaning fees charged to the exhibiting company.
- All empty crates and skids must be labeled for empty storage or for trash and removed from the facility by 3:00 PM on Monday, February 26.
- All exhibits must be fully installed by 5:00 PM on Monday, February 26.
- All ladders and large booth construction equipment must be removed from the exhibit hall by 7:00 AM on Tuesday, February 27.
Following this Clean Floor Policy schedule will allow Freeman sufficient time to complete the laying of the aisle carpet and the overall cleaning of the exhibit hall, as well as provide exhibitors the space to complete their booth set up by keeping aisles clear.
There will be no exceptions to this policy. Crates without empty or accessible storage stickers will be tagged by the area floor managers or Freeman and removed from the exhibit hall – whether full or empty. Exhibitors may request product to be returned to their booth at the exhibitor’s expense. Depending on where the crates are located, it may not be possible to access the crates prior to move-out.
What are the Kitchen & Bath Industry Show expo floor hours?
Tuesday, February 27: 9:00 AM – 5:00 PM
Wednesday, February 28: 9:00 AM – 5:00 PM
Thursday, February 29: 9:00 AM – 5:00 PM
Where do I ship my booth materials?
Please review the Exhibitor Service Manual starting on page 15 for more information.
Can I use my own dolly/hand truck and move my stuff in to my booth?
Full-time exhibitor personnel may carry materials in and out of the Las Vegas Convention Center by hand or with the use of an exhibitor-owned, non-motorized two-wheeled hand cart. This does NOT include pallet jacks or motorized equipment of any type. If needed, cart service and/or empty storage and return will be provided by Freeman at the prevailing rates.
Can I set up my own booth?
Exhibiting companies are required to make cleaning and labor arrangements for both material dismantle and/or removal. It is expected and required that all the exhibiting material be removed at the end of the show. It is not appropriate for bulk material to be left in the aisles during move-in or left behind during move-out. This includes, but is not limited to: flooring, large boxes and crates, racks, exhibit displays, literature, etc. If the exhibiting company does not want any or part of their exhibit material, arrangements for cleaning labor and dumpster/disposal need to be made in advance through Freeman. Exhibitors that do not comply with this policy and leave excessive literature and/or display materials in their booth during move-in or move-out will be deemed guilty of “material abandonment” and will be charged for the removal of these items.
If you are using an Exhibitor Appointed Contractor (EAC), please see here for the EAC process.
Where can I find the Kitchen & Bath Industry Show Exhibitor Service Manual?
The KBIS 2024 Exhibitor Service Manual can be found here.
How do I order items for my booth (i.e., carpet, electrical, furniture)?
See all information you need in the Exhibitor Service Manual.
What equipment and services are included with my booth?
See all equipment and service information included with your booth in the Exhibitor Service Manual.
How do I find out if my booth meets all regulations?
See all booth guidelines in the Exhibitor Service Manual.
How do I find out my booth number and/or where I am located on the show floor?
Your booth number can be found by logging in to your KBIS Exhibitor Hub using the following steps:
- Login in to your KBIS Exhibitor Hub.
- Scroll down and find the Invoices and Logistics section.
- Under this section, click on the link for Important Exhibitor Forms.
- Click on the link for the online form you need to complete and submit.
How do I register my exhibitor booth personnel?
Booth personnel may be registered online by going to the KBIS Exhibitor Hub. Badges will be mailed to the main contact for all staff registered before December 22, 2023. Badges are only mailed to companies within the United States. Staff registered after December 22, 2023 and international exhibitors will need to pick up their badges at registration onsite.
Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.
Can I register for KBIS onsite?
KBIS Registration has two locations at the Las Vegas Convention Center: (1) the registration tent in the Silver Parking Lot across the street from the Central Building, and (2) in Rooms W102-W109 in the West Building. Proceed to either location to pick up your badge and/or lanyard, register for KBIS, or make changes to your registration. If you received your badge in the mail, lanyards can be obtained at the Lanyard Pickup counters in both locations. If you pre-registered, you can pick up your badge at the counters marked “Registered? Print Badge Here”. If you need to register, please proceed to the counters labeled “Need to Register? Sign Up Here”.
Registration Hours
Monday, January 30 7:00 AM – 7:30 PM
Tuesday, January 31 7:00 AM – 5:00 PM
Wednesday, February 1 7:30 AM – 5:00 PM
Thursday, February 2 7:30 AM – 5:00 PM
What are the on-site registration hours?
Registration Hours
Monday, January 30 7:00 AM – 7:30 PM
Tuesday, January 31 7:00 AM – 5:00 PM
Wednesday, February 1 7:30 AM – 5:00 PM
Thursday, February 2 7:30 AM – 5:00 PM
When will I receive my badge?
Badges will be mailed to the main contact for all staff registered before December 22, 2023. Badges are only mailed to companies within the United States. Staff registered after December 22, 2023 and international exhibitors will need to pick up their badges at registration onsite.
How many exhibitor badges do I get for my company
Each exhibiting company may register 5 staff members per 100 net sq. ft. of exhibit space at no charge. Additional staff may be registered for an additional per person charge. Each exhibitor also receives 4 free 3-day Voices from the Industry badges for anyone on your team. Buyers, customers, and exhibitor appointed contractor personnel are not to be registered as exhibitors.
How do I get an International Visa letter of invitation?
Once your company has paid in full for the exhibit space, you may register your staff. During the registration process, if a country outside of the United States is selected, you will have the option of requesting an invitation letter to be emailed to you.
What is a Show Directory listing and how do I make sure my company is listed properly?
A Show Directory listing is the contact information and product categories that will be published both on the KBIS website and in the printed Show Directory. It is a key tool in providing information about your company to attendees before, during and after the show.
Your company information can be updated by logging in to your KBIS Exhibitor Hub. The final deadline for entering and/or updating your information to be included in the printed Show Directory is January 8, 2024.
What other opportunities are available for promoting my company?
Our goal at the Kitchen & Bath Industry Show is to find the best ways to put exhibitors in touch with their audience and to help you make sales. That’s was the objective in mind when we developed several sponsorship and promotional opportunities that will enhance your presence at the show. To learn more, please go to the 2024 Sponsorship Kit or contact your sales account executive.
Can I reserve a private meeting room at the Las Vegas Convention Center?
To reserve a meeting room at the Las Vegas Convention Center, please contact your KBIS sales account executive. Meeting rooms are limited and available on a first-come, first-served basis.
To reserve a meeting room at one of the hotels in the KBIS hotel block, please start by reaching out to the desired hotel. The hotel will then contact KBIS Show Management for approval. Please note that only companies exhibiting at KBIS 2024 are eligible to reserve a hotel meeting room and activity cannot overlap with show hours on February 27-29.
Can I provide samples of food and/or beverages in my booth?
All food and beverage samples brought into the Las Vegas Convention Center must have written approval from Sodexo Live prior to the event. For more information, e-mail Sodexo Live! or call 702-943-6779.
How can I make hotel arrangements?
Hotel reservations can be made online through the Hotel Reservations page of the KBIS website. EventSphere is the official housing agent for the Kitchen & Bath Industry Show.
Is shuttle service available between my hotel and the Las Vegas Convention Center?
Complimentary shuttle bus service is provided between the Las Vegas Convention Center and the hotels in the KBIS hotel block (excluding hotels designated as within walking distance of the convention center). Signs are posted at the hotels on the shuttle routes and the Las Vegas Convention Center indicating the schedules, routes, and loading/drop-off points. A Hotel Shuttle Information counter is located inside the Central Building Entrance of the Las Vegas Convention Center should you need assistance.
Shuttle Schedule:
Tuesday, January 31 6:30 AM – 6:00 PM
Wednesday, February 1 6:30 AM – 6:00 PM
Thursday, February 2 6:30 AM – 6:00 PM
How long until the next bus? Check the Shuttle Tracker @ DCWshuttles.com.
Call 866-375-7143 for all shuttle inquiries.
Call 866-439-8564 during shuttle service hours for wheelchair assisted service pickups.
(Please allow at least 30 minutes for shuttle arrival)
How do I get to the Las Vegas Convention Center if I am driving?
Click here for driving directions to the Las Vegas Convention Center.
Is parking available at the Las Vegas Convention Center?
Click here for parking information at the Las Vegas Convention Center.
How can I reach NKBA? How can I become an NKBA member?
View contact information for the NKBA. The number for the NKBA is 800-843-6522. Learn more about joining the NKBA.
Will food be available during the show?
Yes, there are a variety of food options at KBIS 2024. Check out our new outside exhibits area, The Plaza, for local food trucks and find options around the Las Vegas Convention Center here.
Are wheelchair and/or scooter rentals available at the Las Vegas Convention Center?
Requests for wheelchair and scooter rentals for use during the show can be made at either of the FedEx Office locations inside the West Building and the North/Central Buildings of the Las Vegas Convention Center.
Where and when are future KBIS shows?
KBIS 2025 is February 25-27, 2025, at the Las Vegas Convention Center in Las Vegas, Nevada.
What is the booth selection process for current KBIS exhibitors for KBIS 2025?
You can find all rebooking details here.
Who are the KBIS approved vendors?
The list of approved KBIS vendors can be found in the KBIS 2024 Exhibitor Services Manual.