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PRODID:-//Session Board//Session Board//EN
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UID:41609-20270203T130000Z@kbis.com
DTSTAMP:20261024T090936Z
DTSTART:20270203T130000Z
DTEND:20270203T143000Z
SUMMARY:The Hidden Cost of Being Nice: Why Design Firms Struggle with Scope\, Profitability\, and Boundaries
DESCRIPTION:Many design firms don't struggle because they lack talent. They struggle because they over-service clients\, avoid difficult conversations\, and allow boundaries to erode profitability. Drawing on more than 20 years of experience leading a luxury residential design firm\, Reisa Pollard explores how people-pleasing behaviors create scope creep\, burnout\, and financial pressure\, while sharing practical strategies for setting boundaries\, protecting margins\, and strengthening client relationships.
LOCATION:N252 Workshops
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