The KBIS team is monitoring the COVID-19 situation daily and following the guidelines set-forth by our federal and local governments and health agencies and are in close contact with local authorities. With the show being another 6 months away and the state of the pandemic being so fluid, we remain cautiously optimistic that we will be able to host a safe event next February. In addition, we are working with other show teams within Emerald who are staging shows ahead of our event to ensure the highest level of control measures and best practices are being implemented around the show and onsite.

Our focus is to keep attendees, exhibitors and the greater active community updated regularly. We will be updating this page regularly as we determine guidelines for KBIS 2021.


Revised Exhibitor Refund Policies (as of August 10, 2020)

KBIS 2021 Exhibitor Refund Policy

In the event of the show cancellation:

KBIS 2021 Show Cancellation Refund Policy

Is the February 9-11, 2021 in-person edition of KBIS still scheduled to take place considering the final payment deadline was moved to October 1, 2020?

Yes.  Extending the final payment deadline to October 1st was implemented to provide our KBIS exhibitors some additional time and flexibility around their exhibit planning.  With the show being another 6 months away and the state of the pandemic being so fluid, we remain cautiously optimistic that we will be able to host a safe event next February. 

How does exhibitor participation look currently?

KBIS 2021 was close to 90% booked after onsite sales at the 2020 event and we are still very close to that mark. We have received a few cancellations and downsizes but nothing substantial at this time.

What happens if I need to cancel my booth space?

Please refer to the updated exhibitor refund policy, here.

If I need to cancel my booth space for KBIS 2021, can I still maintain my onsite booking appointment for KBIS 2022?

Please refer to the updated exhibitor refund policy, here.

If I am not exhibiting at KBIS 2021, can my brand have a presence on the KBIS virtual platform?

KBIS will have a virtual platform that will serve as a hybrid to the onsite event. All current exhibitors will have an included level of exposure in the virtual platform as well as opportunities for higher levels of exposure. It will not be open to non-exhibitors.

What is KBIS doing to address new guidelines that will need to be put in place due to COVID-19?

We will be following guidelines set forth by the CDC, state and local officials in the coming months.  We are actively working with the Orange County Convention Center to develop on onsite preparedness plan. As we make decisions in regard to aisle width, social distancing, crowd control and other safety measures we will update our exhibitors and attendees.

Are there any specific guidelines I need to follow regarding my booth design?

See a list of best practices here. 

What is the Orange County Convention Center doing to address COVID-19?

The OCCC has provided resources detailing their COVID-19 initiatives, linked above under “Orange County Convention Center Resources.”

Is there an approximate date we will be informed regarding any booth changes (reduction of booth size / relocation, due to needing to widen aisles, etc.)?

We have not received any direction/mandate on this yet from the OCCC.  We are actively working with Freeman and NAHB to look at different options/scenarios now so that when we do get directive from the OCCC we can move quickly.

Is there an approximate date where a decision would be made to cancel KBIS?

As mentioned above, we are monitoring the situation on a daily basis.  As with most things during this crisis, this is a fluid situation, and we will provide further updates as they become available. 

What happens if KBIS is canceled?

Please refer to the updated show cancellation policy, here, or contact your Account Executive.

When will housing open for KBIS 2021?

We’re planning to open housing and registration beginning September 1, 2020

How do you think COVID-19 will affect attendance?

Unfortunately, we cannot predict our attendance numbers.  However, we will be very proactive in implementing various ways to support our attendees as it relates to the show.  Some of the initiatives we are working on with our show partners are listed below:

  • Potential Badge-Less Entry, self-printing badge stations, or print-at-home options
  • Option for attendees to attend KBIS virtually via a platform that would run alongside the onsite event. Exhibitor’s presence in a virtual platform will give them the ability to expand audience reach substantially
  • Potential expansion of show hours to accommodate fewer crowds at different times of the day
  • Attendees, exhibitors, speakers, sponsors and partners will be required to wear face masks at all times as part of the Emerald Preparedness, Prevention & Response Plan
  • Addition of one-way and/or wider aisles
  • Additional hand washing stations
  • Additional hand sanitizer dispensers
  • Deeper, more frequent cleaning of high traffic and high touch areas